Sunday, June 9th                    11:15 am – 1:45 pm     

CONSULTING SECTION SESSION: Consulting: Managing the Expectation, Rebecca Jones, Dysart & Jones

Successful consulting is all about managing the expectations – yours and theirs. Come discuss with Rebecca what you need to know about managing the engagement and benefit from what she has learned in over 20 years of consulting.

Sunday, June 9th                    1:30 pm – 3:00 pm     

Leadership Roles in KM: Grabbing New Opportunities! Ramin Assa Booz, Allen Hamilton, Knowledge Management Manager; Denise Chochrek, Frito Lay, Senior Knowledge Analyst; Jane Dysart, Dysart & Jones; Deborah Keller, Department of Homeland Security; Nancy Lewis, DuPont

As David Weinberger points out in his new book, Too Big to Know, organizations today need to recognize the power of difference (fruitful disagreement), public learning (leaving tracks for others to follow & conversations to engage in), filtering information on the way and out (taxonomies and finding places for inclusion while embracing messiness) and opening a window so that the expert really is in the room. Our speakers discuss new opportunities for using our skills in different and exciting ways.

Sunday, June 9th                    3:30 pm – 5 pm    

SPOTLIGHT SESSION: The Experts Are In! – One-Off Career Advice, Stephen Abram, Gale Cengage;  David Cappoli, UCLA School of Law; Anne Caputo, Anne Caputo Consulting; Ann Cullen,  Emory University;  Susan DiMattia; Jane Dysart, Dysart & Jones; Bill Fisher, San Jose State;  Richard Hulser, Natural History Museum Los Angeles County; Deborah Hunt, Information Edge; Jill Hurst-Wahl, Syracuse University;  Juanita Richardson Dysart & Jones Associates; Thomas Rink, Northeastern State University; Ethel Salonen, The MITRE Corporation; Donna Scheeder, Library Of Congress;  Jan Sykes, Info Mgmt Svcs Inc; Rebecca Vargha Univ. of North Carolina School of Library and Information Science; Ulla de Stricker, de Stricker Associates

Do you have a vexing workplace issue and are not sure where to turn?  Are you facing a career decision and would like some advice from senior SLA members who have “been there?” Using a speed dating format, you will have the opportunity to run your challenge past some of SLA’s most knowledgeable and experienced members as they act as a sounding board and give you their take on your situation. This is not resume review or assistance with a job search, but rather a chance to pose that question you were afraid to ask and get an answer from some of the most seasoned professionals in our industry. 

Monday, June 10th                 8:00 am – 9:30 am     

BUSINESS MEETING: Leadership and Management Division Business Meeting and Breakfast

Amy Affelt, Compass Lexecon, Director of Database Research

Join division chair Amy Affelt and the LMD board for a review of the events of the past year and a look at the future. The Karen J. Switt Award will be presented.

 Monday, June 10th                 8:00 am – 9:30 am     

CONTENT BUYERS SECTION SESSION: Content Buying Hot Topics for 2013, Robin Neidorf, FreePint Director of Research; Bill Noorlander, BST America

The session has 3 parts – panelist presentation, attendee ‘round table’ discussion, Q&A * The two panelists will provide an overview of the Content Buying issues and challenges for 2013; * Attendees will have the opportunity to discuss their own challenges, issues and possible solutions on dealing with the challenges of content buying in 2013

Monday, June 10th                 10:00 am – 11:30 am

Leadership: A Commanding Officer’s Viewpoint, Winton Smith Captain, United States Navy

Come hear the Commanding Officer of Naval Base San Diego, Captain Winton Smith, talk about his leadership experiences and how his lessons-learned and insights can benefit information professionals. Welcome Aboard!

Co-Sponsored with the Military Division

Monday, June 10th                 10:00 am – 11:30 am

SPOTLIGHT SESSION: Organizing Knowledge, Patrick Lambe, Straits Knowledge

Internationally known, Founder, Straits Knowledge, and Author, Organising Knowledge: Taxonomies, Knowledge and Organisational Effectiveness, shares insights on the roles that taxonomies can play in knowledge and information management. Patrick looks at a variety of ways in which taxonomies can underpin other important knowledge management applications, such as content management systems, records management systems, search, data warehouses, etc.

Monday, June 10th                 12:00 pm – 1:30 pm     

MARKETING SECTION SESSION:You Built It. They Didn’t Come. Now What? Communications for Managing Change, Joleen Schultz Joleen, Schultz & Associates

Think about it. We ask people to modify how they request our services. We launch new web site interfaces. We replace familiar databases with other resources. We introduce new services. We enhance our abilities to add insights to our research. Information and knowledge services are either initiating change themselves, or they are being changed by external forces. And you’re at the epicenter. You’ve embraced the changes but how do you get everyone else on board? Change management communications calls for understanding how people change and how communications can affect change. Join us for lunch as our speakers discuss how communications are developed to modify habits, perceptions and processes related to changes in information services. Key communications components will be outlined and best practices will be shared.

Monday, June 10th                 8:00 pm – 10:00 pm     

LMD and KMD Open House

Join your SLA colleagues from the Leadership & Management Division and the Knowledge Management Division for a networking reception that will be second to none! Let’s stay classy, San Diego!

Tuesday, June 11th            10:00 am – 12:00 pm     

Disaster Planning for Information Professionals, Tahirih Fusscas; Tim Siftar, Drexel University Libraries; Dan Wilson, University of Virginia

SLA’s members are experts in information sharing environments and structures. They excel in setting up collaborative systems. They are more likely to occupy a neutral role within their organization as an unbiased provider of quality external information. Come learn how you can be indispensable to your organization when disaster happens! It’s no longer “if,” but “when.” Think Hurricane Sandy, the Derecho, and the mid-Atllantic earthquake. Focus will be on lessons learned by affected libraries and information centers as well as guidelines for effective disaster preparedness, response, and recovery. Using social media during and after an incident will also be discussed.

Tuesday, June 11th                       2:00 pm –3:30 pm      

Leading from the Library: How Can I Be a Leader When ________________? Ulla de Stricker,  de Stricker Associates; Gloria Zamora

In this interactive session, a panel of three SLA leaders will offer their practical experience to help you overcome leadership challenges you face in your work.  Attendees will have two minutes to explain their leadership challenge and our panel will have five minutes to respond.  This session will be facilitated and attendees are encouraged to share and participate.  During the last ten minutes attendees will have a chance to identify and share the “golden nuggets” they will takeaway from this session.

Date: Wednesday, March 6, 2013

Time: 2:00 PM – 3:00 PM EST

• Presentation
• Webinar Recording

“Marketing that FITS (Fun, Interactive/Informative, Targeted, Succinct) + Branding” will cover:

• Websites
• Vendor events
• Social media outside the US
• Successes and things we could have done better.

Let’s have an interactive session, and learn from each other.

Ruth Wolfish, IEEE Client Services Manager, provides training and marketing for IEEE online products via both on-site and internet conference. She currently works with IEEE’s academic, government and corporate accounts in the US and UK. She created the IEEE Customer User Group and has customized this meeting format in the UK, Germany, and China. Ms. Wolfish came to IEEE in 2001 from Lucent Technologies. Her 18-year career with Lucent and its predecessor companies included roles as Bell Labs Reference Librarian, management trainer and administrator of education, information specialist for business systems, and electronic content coordinator for Lucent’s Digital Library. She was President of the NJ SLA chapter in 2006 and served a 3 year term as the SLA Chapter Cabinet Chair. Her goal is to share with you her pitfalls and successes OR lessons learned during her career as an Information Professional.

This webinar is supported by the generosity of LMD Membership Committee Chair, Tom Rink.

January 23, 2013

• Webinar Recording
  
• Presentation

In any disrupted industry or profession, innovation is an essential response. As members of a disrupted profession, librarians require new strategies to realign what we do with the changed expectations of our employers. For librarians in corporations, government, law firms, medical facilities, higher education, and others, embedded librarianship is just such an innovative strategy. Many librarians are succeeding with embedded librarianship, but there are traps and pitfalls awaiting the unwary.

In this webinar, Dave will briefly survey the core characteristics of embedded librarianship, and discuss why it can be an effective strategy for aligning librarians’ work with the needs of their employers. He’ll then present some of the common traps and pitfalls, offering strategies for getting out of them – or avoiding them altogether.

David Shumaker is Clinical Associate Professor at the School of Library and Information Science, Catholic University of America (CUA). His research focuses on the development and successful implementation of new roles for librarians in all types of organizations, with a special emphasis on embedded librarianship. Prior to joining CUA, Dave was Manager of Information Services at the MITRE Corporation, leading corporate library, archives, and records management operations.

In 2008, he and his co-investigator, Mary Talley, were awarded the Special Libraries Association Research Grant for their project, “Models of Embedded Librarianship.” Project reports are available on the SLA website, and related articles have been published in Information Outlook, Library Journal, and Reference & User Services Quarterly. Last July, his book, The Embedded Librarian: Innovative Strategies for Taking Knowledge Where It’s Needed, was published by Information Today. He blogs at http://www.embeddedlibrarian.com

December 5, 2012 – 2:00 p.m. – 3:00 p.m. (Eastern)

Presentation

See also: Part 1 of this 2 part series, Owning Copyright and Using Copyrighted Works

In the past year courts have handed down dramatic decisions in a number of major cases across the nation.  These decisions have changed the way we understand fair use, streaming media, archiving, and accessibility in libraries.  Kevin Smith, Duke’s Director of Copyright and Scholarly Communication and William Cross, NCSU’s Director of the Copyright and Digital Scholarship Center, will lead a discussion about these cases and the far-reaching impact they will have on libraries and library services in the 21st century.

William M. Cross is the Director of the Copyright and Digital Scholarship Center at North Carolina State University where he provides advice and instruction to campus stakeholders on copyright, licensing, privacy, and contractual issues. As a student at the University of North Carolina at Chapel Hill, Will earned an M.A. in Technology & Communication, a J.D. in Law, and an M.S.L.S. in Library Science. Before joining the Copyright and Digital Scholarship Center Will worked in academic and law libraries, in constitutional litigation, and at the North Carolina Court of Appeals. He lectures nationally on free expression, copyright, and new methods of scholarly communication and has been published in law and library journals on topics ranging from the pedagogy of legal education for librarians to the First Amendment status of video games.

As Duke University’s first Director of Copyright & Scholarly Communications, Kevin Smith’s principal role is to teach and advise faculty, administrators and students about copyright, intellectual property licensing and scholarly publishing. He is a librarian and an attorney (admitted to the bar in Ohio and North Carolina) and also holds a graduate degree in religion from Yale University. At Duke, Kevin serves on the University’s Intellectual Property Board and Digital Futures Task Force, and he convenes the Open Access Advisory Panel. He is the current Chair of the ACRL’s Research and Scholarly Environment Committee and serves on the SPARC Steering Committee. His highly-regarded web log on scholarly communications discusses copyright and publication in academia, and he is a frequent speaker on those topics.

November 14, 2012

Presentation

See also:  Part 2 of this 2 part series, Recent Developments in Library Copyright

Concerned about copyright issues? Uncertain about how you can use images in your instruction? Want to be sure you’re following the law and doing everything you can to support your patrons? Kevin Smith, Duke’s Director of Copyright and Scholarly Communication and William Cross, NCSU’s Director of the Copyright and Digital Scholarship Center, will lead a discussion about copyright basics, the rules of ownership, and best practices for academic use.

William M. Cross is the Director of the Copyright and Digital Scholarship Center at North Carolina State University where he provides advice and instruction to campus stakeholders on copyright, licensing, privacy, and contractual issues. As a student at the University of North Carolina at Chapel Hill, Will earned an M.A. in Technology & Communication, a J.D. in Law, and an M.S.L.S. in Library Science. Before joining the Copyright and Digital Scholarship Center Will worked in academic and law libraries, in constitutional litigation, and at the North Carolina Court of Appeals. He lectures nationally on free expression, copyright, and new methods of scholarly communication and has been published in law and library journals on topics ranging from the pedagogy of legal education for librarians to the First Amendment status of video games.

As Duke University’s first Director of Copyright & Scholarly Communications, Kevin Smith’s principal role is to teach and advise faculty, administrators and students about copyright, intellectual property licensing and scholarly publishing. He is a librarian and an attorney (admitted to the bar in Ohio and North Carolina) and also holds a graduate degree in religion from Yale University. At Duke, Kevin serves on the University’s Intellectual Property Board and Digital Futures Task Force, and he convenes the Open Access Advisory Panel. He is the current Chair of the ACRL’s Research and Scholarly Environment Committee and serves on the SPARC Steering Committee. His highly-regarded web log on scholarly communications discusses copyright and publication in academia, and he is a frequent speaker on those topics.

September 19, 2012

• Webinar Recording
• Presentation

With GoToWebinar you can conduct do-it-yourself webinars. Reduce travel while reaching larger audiences around the world. Hope has had a lot of fun working with LMD getting to know the GoToMeeting and GoToWebinar platforms, as well as exploring several other options of platforms before SLA decided on this one.   This past year she hosted the LMD webinars before turning them over to David Cappoli this spring.

The objective for this session is to cover what you need to know to be comfortable setting up and running an online meeting with GoToWebinar.

• What to do before a meeting to prepare
• What to do during a meeting to make the event successful for you and for your clients
• What to do after a meeting to get feedback from your attendees, harvest the data collected by GoToWebinar, and provide a recorded version of the session.

This session is targeted for those SLA members who are considering running their own webinar sessions, whether in an SLA setting, in a corporate or non-profit setting, or as individual entrepreneurs.

Presenter:  Hope Tillman
retired.
Currently active in several genealogical societies and, as always, enjoying new technologies.
former Director, Libraries, Babson College
An SLA Fellow, Hope has served as President  of SLA, as well as Chair of the IT and Education Divisions, and President of Princeton-Trenton and New England Chapters of SLA.

Hello,

It was great to see everyone in Chicago last month!

For those who attended the SLA conference, and participated in the sessions sponsored by the LM Division, please take a few minutes to answer our short evaluation at:
http://www.surveymonkey.com/s/RWHDF3X

We will be closing the link on Friday, Aug. 31st.

Thank you,

Leadership and Management Division of the SLA

October 10, 2012

• Presentation

Every work day offers challenges we are well positioned to handle … and some for which we could never have prepared.  Ulla de Stricker offers an overview of common “interesting” work scenarios and suggests approaches to preserve professional dignity – not to mention sanity:  While there is no one recipe for handling everything our careers will throw at us, some basic attitudes go a long way toward managing whatever may arise.

2012 Conference in Chicago, IL

• Dow Jones & Company - Gold Sponsor of Marketing for the rest of us: a guide for introverts, 10 am on July 18; Co-sponsor, LMD Open House, 8 pm July 15th
• BST America - Silver Sponsor of Challenges of buying and selling content in 2012, 8 am on July 18
• ProQuest Dialog - Bronze Sponsor of Tales from the trenches: contract negotiation is not for the faint of heart, 10 am on July 17
• Prenax/Basch Subscriptions - Sponsor of the Karen J. Switt award

The generous support of our vendor partners help pay for the high cost of annual conference activities, especially

• Session costs for speakers and AV
• Open house expenses
• Underwriting meal costs for ticketed events.

Thank you for your support!

If you would like to become a partner, please contact :

Leslie Farison (farisonll@appstate.edu)
Vendor Partnering Chair, 2012

If you deal with any of these vendors or stop by their booth at SLA Annual Conference, please thank them for their support of Leadership and Management Division activities.

LMD-SPONSORED SESSIONS AT THE 2012 SLA CONFERENCE IN CHICAGO

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Sunday, July 15, 2012

8:00 – 11 p.m.
LMD & DKM Open House

Join your fellow division members for a party to kick off the 2012 SLA conference!

Co-Sponsoring Division: SLA Knowledge Management Division
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Monday, July 16, 2012

8:00 – 9:30 a.m.
Rapid Fire Consultant Showcase: Come One, Come All!
(Breakfast meeting)

Ticketed Event: $15/members and students, $30/non-members

Persons who are actively engaged in consulting will give a rapid fire “song and dance” about their consulting practice. Consultants will benefit from honing their value proposition in a safe and friendly atmosphere. Those who are thinking about venturing into consulting will have an opportunity to practice some essential introduction and positioning skills. Through this fun and creative communication opportunity, they can illustrate their value and the innovative insights they can bring to projects while meeting future clients for themselves and their practices. Session attendees who are actively considering contractors or partners to work with are encouraged to attend for a personal introduction to section members who will present the skill sets they might bring to potential partnerships. Costumes and props are optional.

Moderators: Lorri Zipperer, Zipperer Project Mgmt [LMD Member]; Jan Sykes, Info Mgmt Svcs Inc [LMD Member]
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10:00 – 11:30 a.m.
Transitioning to Management and Leadership

Whether you are moving into a management position at your current organization or taking on a team-lead role at a different organization, the first three months are critical for your longer term success. Your success depends on your ability to do the job, but equally important is clearly positioning yourself in the role with your boss, your team and yourself. The speaker walks you through a process for transitioning successfully and sanely.

Speaker:  Rebecca Jones, Dysart & Jones Assoc [LMD Member]

Co-Sponsoring Divisions: SLA Insurance & Employee Benefits Division, SLA Social Science Division
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Noon – 1:30 p.m.   SPOTLIGHT SESSION!
Meaningful Measures: How Do Buyers and Sellers Show ROI?

A panel of buyers and sellers will discuss how you can best illustrate return on investment and the distinct value of your content purchases to management and budget approvers

Moderator: Robin Neidorf, FreePint
Speakers: Jantinus Meints, Ernst & Young; Clare Gillan, IDC; Bill Noorlander, BST America [LMD Member]; Ann Lee, Dow Jones
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4:00 – 5:30 p.m.    SPOTLIGHT SESSION!
Reinventing Library Skills

Speakers: Deborah Hunt, Information Edge [LMD Member]; Richard Hulser, Natural History Museum Los Angeles County [LMD Member]; Ethel Salonen, MITRE Corporation [LMD Member]

Co-Sponsoring Divisions: SLA Taxonomy Division (lead division), SLA Academic Division, SLA Social Science Division, SLA Museums, Arts & Humanities Division, Encore – Retired Members Caucus
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Tuesday, July 17, 2012

8:00 – 9:30 a.m.
Marketing Section Virtual Swap-n-Shop Breakfast

Ticketed Event: $15/members and students, $30/non-members

Participate in the annual LMD Marketing Section Swap-n-Shop breakfast. Join us for a panel discussion, Using Social Media to Promote Libraries and Librarians.

Moderators: Barbie Keiser, Barbie E. Keiser Inc. [LMD Member], Bethann Ruddock, Mimas [LMD Member]
Speakers: Melissa Giovagnoli, Networlding; Connie Crosby, Crosby Group Consulting [LMD Member]; Roger Tye, Allstate Insurance Company

Co-Sponsor: SLA Advertising & Marketing Division
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10:00 – 11:30 a.m.
Tales from the Trenches: Contract Negotiation is not for the Faint of Heart

Vendor contracts are getting more complicated. Many librarians are involved in the contract negotiation process or work alongside their institutions’ purchasing and procurement staff. They have to be able to read and comprehend often complex contracts in order to get the most favorable and sensible terms for their libraries and organizations. Experienced information professionals who manage the content and contracts for their organizations will share their knowledge and tips for “getting to yes” without too much bloodshed!

Moderator: Amy Affelt, Compass Lexecon [LMD Member]
Speakers: Carol Ginsburg, BST America LLC [LMD Member]; Bill Noorlander, BST America LLC [LMD Member]; Barbara Hirsh, NERA Economic Consulting [LMD Member]; Laurie Leichman, WoltersKluwer; Steven Goldstein, Alacra; Bob Lemmond, WoltersKluwer

Co-Sponsoring Divisions: SLA Legal Division, SLA Military Libraries Division
Sponsor Partner: ProQuest & Dialog
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2:00 – 2:30 p.m.
LMD Business Meeting and Afternoon Tea

Join division chair Rebecca Vargha and the LMD board for a review of the events of the past year and a look at the future. The Karen J. Switt Award will be presented.

Speaker: Rebecca Vargha, University of North Carolina, and Chair, SLA Leadership & Management Division

Sponsor Partner: Basch Subscription Services
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4:00 – 5:30 p.m.
Creating Organizations We Want to Work In: Combatting Defensiveness at Work

This presentation will describe how defensive routines begin and live within organizations, making trust, true teamwork, and honesty difficult. The presenter will describe tested theories and concepts that explain how defensiveness creates threatening and uncomfortable work environments. These theories will relate to how toxic environments feel to the members of the organization and what can be done to create workplaces in which we want to work.  Ms. Deiss will provide insights into how all staff can play critical roles in creating a healthy workplace. After this presentation, attendees will understand organizational climate and culture more deeply and will see the connection between individual behaviours and their effect on the organization.

Speaker: Kathryn Deiss, Association of College & Research Libraries
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Wednesday, July 18, 2012

8:00 – 9:30 a.m.
Challenges of Buying and Selling Content in 2012

Ticketed Event: $15/members and students, $30/non-members

A panel of buyers and sellers will discuss the most significant challenges faced in acquiring content over the past year.

Moderators: Cynthia Studnicha, Ernst & Young LLP, Ann Kenny, Ernst & Young LLP
Speakers: Mike Stelzer, Knowledge Management Services; Bill Moore, ThomsonReuters; Dawn Lynn, Abbott Laboratories; Jim Toomey, Standard & Poor’s

Sponsor Partner: BST America LLC
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10:00 – 11:30 a.m.
Marketing for the Rest of Us: A Guide for Introverts

Marketing may not be in your job description, but it’s a critical part of everyone’s job. Mary Ellen Bates offers techniques for raising the profile of your information centre and yourself in ways that are authentic and comfortable to even the most marketing-phobic.

Speaker: Mary Ellen Bates, Bates Information Services Inc. [LMD Member]

Sponsor Partner: Dow Jones
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5:15 – 8:15 p.m.
Architectural Boat Tour of Chicago

Ticketed Event: $55/members & students; $70/non-members

An evening boat cruise that will highlight the architectural features of Chicago.

Co-Sponsoring Divisions: Architecture Caucus, MAHD, DITE, DTRN