CONSULTING SECTION SESSION: Consulting: Managing the Expectation, Rebecca Jones, Dysart & Jones

Successful consulting is all about managing the expectations – yours and theirs. Come discuss with Rebecca what you need to know about managing the engagement and benefit from what she has learned in over 20 years of consulting.

Sunday, June 9th                    1:30 pm – 3:00 pm     

Leadership Roles in KM: Grabbing New Opportunities! Ramin Assa Booz, Allen Hamilton, Knowledge Management Manager; Denise Chochrek, Frito Lay, Senior Knowledge Analyst; Jane Dysart, Dysart & Jones; Deborah Keller, Department of Homeland Security; Nancy Lewis, DuPont

As David Weinberger points out in his new book, Too Big to Know, organizations today need to recognize the power of difference (fruitful disagreement), public learning (leaving tracks for others to follow & conversations to engage in), filtering information on the way and out (taxonomies and finding places for inclusion while embracing messiness) and opening a window so that the expert really is in the room. Our speakers discuss new opportunities for using our skills in different and exciting ways.

Sunday, June 9th                    3:30 pm – 5 pm    

SPOTLIGHT SESSION: The Experts Are In! – One-Off Career Advice, Stephen Abram, Gale Cengage;  David Cappoli, UCLA School of Law; Anne Caputo, Anne Caputo Consulting; Ann Cullen,  Emory University;  Susan DiMattia; Jane Dysart, Dysart & Jones; Bill Fisher, San Jose State;  Richard Hulser, Natural History Museum Los Angeles County; Deborah Hunt, Information Edge; Jill Hurst-Wahl, Syracuse University;  Juanita Richardson Dysart & Jones Associates; Thomas Rink, Northeastern State University; Ethel Salonen, The MITRE Corporation; Donna Scheeder, Library Of Congress;  Jan Sykes, Info Mgmt Svcs Inc; Rebecca Vargha Univ. of North Carolina School of Library and Information Science; Ulla de Stricker, de Stricker Associates

Do you have a vexing workplace issue and are not sure where to turn?  Are you facing a career decision and would like some advice from senior SLA members who have “been there?” Using a speed dating format, you will have the opportunity to run your challenge past some of SLA’s most knowledgeable and experienced members as they act as a sounding board and give you their take on your situation. This is not resume review or assistance with a job search, but rather a chance to pose that question you were afraid to ask and get an answer from some of the most seasoned professionals in our industry. 

Monday, June 10th                 8:00 am – 9:30 am     

BUSINESS MEETING: Leadership and Management Division Business Meeting and Breakfast

Amy Affelt, Compass Lexecon, Director of Database Research

Join division chair Amy Affelt and the LMD board for a review of the events of the past year and a look at the future. The Karen J. Switt Award will be presented.

 Monday, June 10th                 8:00 am – 9:30 am     

CONTENT BUYERS SECTION SESSION: Content Buying Hot Topics for 2013, Robin Neidorf, FreePint Director of Research; Bill Noorlander, BST America

The session has 3 parts – panelist presentation, attendee ‘round table’ discussion, Q&A * The two panelists will provide an overview of the Content Buying issues and challenges for 2013; * Attendees will have the opportunity to discuss their own challenges, issues and possible solutions on dealing with the challenges of content buying in 2013

Monday, June 10th                 10:00 am – 11:30 am

Leadership: A Commanding Officer’s Viewpoint, Winton Smith Captain, United States Navy

Come hear the Commanding Officer of Naval Base San Diego, Captain Winton Smith, talk about his leadership experiences and how his lessons-learned and insights can benefit information professionals. Welcome Aboard!

Co-Sponsored with the Military Division

Monday, June 10th                 10:00 am – 11:30 am

SPOTLIGHT SESSION: Organizing Knowledge, Patrick Lambe, Straits Knowledge

Internationally known, Founder, Straits Knowledge, and Author, Organising Knowledge: Taxonomies, Knowledge and Organisational Effectiveness, shares insights on the roles that taxonomies can play in knowledge and information management. Patrick looks at a variety of ways in which taxonomies can underpin other important knowledge management applications, such as content management systems, records management systems, search, data warehouses, etc.

Monday, June 10th                 12:00 pm – 1:30 pm     

MARKETING SECTION SESSION:You Built It. They Didn’t Come. Now What? Communications for Managing Change, Joleen Schultz Joleen, Schultz & Associates

Think about it. We ask people to modify how they request our services. We launch new web site interfaces. We replace familiar databases with other resources. We introduce new services. We enhance our abilities to add insights to our research. Information and knowledge services are either initiating change themselves, or they are being changed by external forces. And you’re at the epicenter. You’ve embraced the changes but how do you get everyone else on board? Change management communications calls for understanding how people change and how communications can affect change. Join us for lunch as our speakers discuss how communications are developed to modify habits, perceptions and processes related to changes in information services. Key communications components will be outlined and best practices will be shared.

Monday, June 10th                 8:00 pm – 10:00 pm     

LMD and KMD Open House

Join your SLA colleagues from the Leadership & Management Division and the Knowledge Management Division for a networking reception that will be second to none! Let’s stay classy, San Diego!

Tuesday, June 11th            10:00 am – 12:00 pm     

Disaster Planning for Information Professionals, Tahirih Fusscas; Tim Siftar, Drexel University Libraries; Dan Wilson, University of Virginia

SLA’s members are experts in information sharing environments and structures. They excel in setting up collaborative systems. They are more likely to occupy a neutral role within their organization as an unbiased provider of quality external information. Come learn how you can be indispensable to your organization when disaster happens! It’s no longer “if,” but “when.” Think Hurricane Sandy, the Derecho, and the mid-Atllantic earthquake. Focus will be on lessons learned by affected libraries and information centers as well as guidelines for effective disaster preparedness, response, and recovery. Using social media during and after an incident will also be discussed.

Tuesday, June 11th                       2:00 pm –3:30 pm      

Leading from the Library: How Can I Be a Leader When ________________? Ulla de Stricker,  de Stricker Associates; Gloria Zamora

In this interactive session, a panel of three SLA leaders will offer their practical experience to help you overcome leadership challenges you face in your work.  Attendees will have two minutes to explain their leadership challenge and our panel will have five minutes to respond.  This session will be facilitated and attendees are encouraged to share and participate.  During the last ten minutes attendees will have a chance to identify and share the “golden nuggets” they will takeaway from this session.

Penny is currently the Library Graduate Trainee at Leeds Metropolitan University and has pursued studies centering around IP rights, information literacy, encryption, standards, computer-mediated communication, management, user-centered design, innovation and e-business.

Penny is an activist, writer, performer (Radio 4, Glastonbury), musician (Radio 1, Latitude, Wireless), producer and gadget freak. She is a Library Camp organizer, National Autistic Society Ambassador, and cerebral palsy sprinter.

 About the Award

The Early Career Conference Award (ECCA) was established in 2007. The purpose of the award is to provide the opportunity for those at the start of their career to attend the SLA Annual Conference, and benefit from the networking opportunities that SLA and SLA Europe provide.

The Award allows winners to attend the 2013 SLA Annual Conference and INFO-EXPO in San Diego, 9 – 11 June 2013.

Each Award is worth about $4000. It covers the full cost of Conference registration, hotel lodging, economy return airfare to San Diego, and meals and appropriate incidental expenses.

The LMD Award winner is paired with a mentor. Their mentor will brief them before the Conference, give guidance during the Conference, and maintain a link to the Division following the Conference.

Congratulations, Penny!

Each year, the Leadership & Management Division honors a member who has shown outstanding leadership, served as a role model for others, and contributed significantly to SLA. In 1999, the award was named in memory of Karen J. Switt, a much-admired and much-missed LMD member. For those of you who did not know Karen, here is a link to a November 29, 1999 article from the Chicago Tribune that describes her life.

 Here is a link to previous award winners since 1989.

 To nominate someone for this award, please send an email to Hope Tillman (hope@hopetillman.com).

Please include in your email why this individual exhibits the qualities of Karen J. Switt – outstanding leadership, a role model, and one has made significant contributions to SLA.

Deadline for nominations is close of business on Friday, May 17, 2013

Executive Board Members

Chair – Amy Affelt

Chair-elect – Martha Foote 

Treasurer – Doris Helfer

Secretary – Jill Strand

Director – Karen Reczek

Past Chair – Rebecca Vargha

Section Chairs

More information for Sections

Consulting Section – Juanita Richardson

Marketing Section – Chris Olson

Content Buying – Carol Ginsburg and Barbara Hirsh

Advisory Council

Chairs & Co-chairs listed

2013 Conference Program Planning – James Manasco

2014 Conference Program Planning – Leslie Farison

Archivist – Ken Watson

Communications Team – Communications Email Address

Email List Administrator – Connie Crosby

Webmaster – Esther Marie Jackson

Membership – Tom Rink

Professional Development – Billy Cook

Vendor Partnering – Leslie Farison

Strategic Planning – Dee Magnoni

Awards – Hope Tillman

Nominating –Rebecca Vargha

Certainly, a boosting of job title presents a conundrum for a supervisor:  On the one hand, he or she is grooming staff to grow; on the other hand, there could be a perception his or her own role is being eroded.  Here’s how I would advise an employee:

If a business case document setting out the justifications for a job title enhancement (complete with recommendations from users/clients) has been submitted to the supervisor and copied to HR, then there is no secrecy.  You could consider communicating to relevant audiences, for example by:

• Adding a tag line to your email address to draw attention to a key work area (e.g. “Supporting your critical research – every day, any time”)
• Arranging lunch-and-learn sessions with business teams to build credibility and gather recommenders
• Mentioning to clients and users that “my title of X in fact covers Y.  Please feel free to ask me for … ”

That said, it merits consideration whether the relationship with the supervisor warrants a frank discussion “what is the real reason you do not support a job title change for me?”.  Understanding the motivation behind the decision to decline the request could point to reasons why efforts to build visibility outside the organization might be advisable.

This post was submitted by Ulla de Stricker.

Let’s assume that the supervisor, rather than appearing to want to keep you where you are because you are such an excellent employee, is simply a “blank” when you ask about opportunities for advancement (within the organization or in more general terms over the long horizon).  It is certainly understandable that a supervisor may not invest a great deal of energy in examining opportunities for career advancement for his or her staff members – why rock a boat sailing nicely?  Good supervisors, however, safeguard their ability to keep good employees by doing what seems paradoxical – helping their staff members along in their careers.

Your options are fairly straightforward and center around building professional visibility inside and outside your organization (it is not impossible that external contacts may have relationships back inside your employer organization).  Your avenues of exploration could include:

• Finding out about information and knowledge roles in organizations similar or analogous to your own
• Finding out about the career paths of others with qualifications similar to yours
• Building skills in demand in contiguous professional domains (e-discovery, social media, etc)
• Becoming the “mentee” of someone you trust outside your organization
• Building relationships with leaders inside your organization (learning about projects is a good start)
• Offering “lunch&learn” sessions to knowledge workers on information literacy
• Participating in local meetups dealing with subjects of interest (e.g. KM)
• Learning from relevant LinkedIn groups about current concerns
• Creating opportunities to speak and write at professional events

The bottom line is that we are all personally responsible for our careers.  It is a bonus if a supervisor helps, but we can accomplish a great deal by getting ourselves “out there” and building relationships with others – and letting it be clear we are keen on contributing to professional endeavors.

This post was submitted by Ulla de Stricker.

Time: 2:00 PM – 3:00 PM EST

• Presentation
• Webinar Recording

“Marketing that FITS (Fun, Interactive/Informative, Targeted, Succinct) + Branding” will cover:

• Websites
• Vendor events
• Social media outside the US
• Successes and things we could have done better.

Let’s have an interactive session, and learn from each other.

Ruth Wolfish, IEEE Client Services Manager, provides training and marketing for IEEE online products via both on-site and internet conference. She currently works with IEEE’s academic, government and corporate accounts in the US and UK. She created the IEEE Customer User Group and has customized this meeting format in the UK, Germany, and China. Ms. Wolfish came to IEEE in 2001 from Lucent Technologies. Her 18-year career with Lucent and its predecessor companies included roles as Bell Labs Reference Librarian, management trainer and administrator of education, information specialist for business systems, and electronic content coordinator for Lucent’s Digital Library. She was President of the NJ SLA chapter in 2006 and served a 3 year term as the SLA Chapter Cabinet Chair. Her goal is to share with you her pitfalls and successes OR lessons learned during her career as an Information Professional.

This webinar is supported by the generosity of LMD Membership Committee Chair, Tom Rink.

The value of LMD comes from the knowledge and idea sharing that occurs among our members.  We want to make communication within the Division as seamless as possible—we don’t want you to miss a minute of our professional development webinars, Annual Conference programming, announcements, and other news.

• Webinar Recording
  
• Presentation

In any disrupted industry or profession, innovation is an essential response. As members of a disrupted profession, librarians require new strategies to realign what we do with the changed expectations of our employers. For librarians in corporations, government, law firms, medical facilities, higher education, and others, embedded librarianship is just such an innovative strategy. Many librarians are succeeding with embedded librarianship, but there are traps and pitfalls awaiting the unwary.

In this webinar, Dave will briefly survey the core characteristics of embedded librarianship, and discuss why it can be an effective strategy for aligning librarians’ work with the needs of their employers. He’ll then present some of the common traps and pitfalls, offering strategies for getting out of them – or avoiding them altogether.

David Shumaker is Clinical Associate Professor at the School of Library and Information Science, Catholic University of America (CUA). His research focuses on the development and successful implementation of new roles for librarians in all types of organizations, with a special emphasis on embedded librarianship. Prior to joining CUA, Dave was Manager of Information Services at the MITRE Corporation, leading corporate library, archives, and records management operations.

In 2008, he and his co-investigator, Mary Talley, were awarded the Special Libraries Association Research Grant for their project, “Models of Embedded Librarianship.” Project reports are available on the SLA website, and related articles have been published in Information Outlook, Library Journal, and Reference & User Services Quarterly. Last July, his book, The Embedded Librarian: Innovative Strategies for Taking Knowledge Where It’s Needed, was published by Information Today. He blogs at http://www.embeddedlibrarian.com

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